The issue is the fact that Mark's iMac was exchanged but the replacement computer is also icteric. So what's the deal? Well, I'm not a fan boy for either side, I'm not fanatic so this brings me no special joy; despite that, I share Mark's opinion on the issue: multi-thousand dollar computers, computers that are known for being overpriced for their specifications, shouldn't have issues like this. Moreso, the issue should never happen again on a replacement computer. This can only mean one of two things - either the issue is happening on a large percentage of iMacs or Mark has just been extremely unlucky. Considering Apple's previous rapport with manufacturing issues and faulty parts, I would go with the former.

Right now Apple has been creepy and resorted to shady backstage data mining to flag Mark's Apple account to disallow any other exchanges; apparently his computer will now be repaired instead. Mark isn't happy and he's trying to spread the word; this is my attempt to help him and to get Apple to change this behavior. This would be acceptable from a cheap computer brand but not from Apple, THE most expensive computer brand, whose flagship is to produce computers with above-par quality. This sure as hell isn't above-par.

[via Gizmodo]